Help & Support Knowledge Base

Article #21
How to move FlexiAuction to another computer

Instructions for existing customers to install FlexiAuction onto a new computer from provided CD * PLEASE BE ADVISED THAT THIS PROCEDURE REQUIRES COMPUTER PROFICIENCY, * IF YOU ARE NOT COMPUTER PROFICIENT, PLEASE GET AN IT PROFESSIONAL TO ASSIST. * FEES TO FLEXIAUCTION WILL BE APPLICABLE ON THE OLD COMPUTER * Make a copy of your C:\FXA folder onto a memorystick (This contain the program, your logos, invoice templates, etc.) * Make a backup of all your database (Tools > Make a Backup > tick memorystick > Backup) (This contain your customers, events and auction transactions, etc.) * Make a note of all your settings in Tools > Settings NO DATA SHOULD BE REMOVED FROM THE OLD COMPUTER BEFORE FLEXIAUCTION IS RUNNING CORRECTLY ON THE NEW COMPUTER !!! ON THE NEW COMPUTER * Insert your FlexiAuction CD into the drive * If the SETUP did not run automatically: Explore the CD and run "fxasetup.exe" from your CD drive * Click "Install MSDE" If the program could not install MSDE/SQL, phone us * Click "Install database" If the program could not install the database, phone us * Click "Install RT50" * Copy the contents of C:\FXA (from old computer) on your memorystick to C:\FXA on new computer * Run Flexiauction fxa.exe from C:\FXA Make Desktop icon (Click Blue icon next to password) Update the program if required (right-click Logo > Update FXA > Check Version > Update from Web) * Run Flexiauction from your desktop shortcut Enter Username ADMIN, enter Password ADMIN Select "@" profile, tick to agree to terms Click LOGIN If you get an error message, either MSDE/SQL or the blank database is not installed correctly, phone us * Restore your database from the memorystick (Tools > Make a backup > Call us to assist with restore) * Change your settings, Note however that PC-CODE should be unique within the firm. (Tools > Settings > Save) * Click Tools > Settings > Unlock > Click blue link to activate, then phone us to get the unlock code.

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