Help & Support Knowledge Base

Article #55

Set up your agents in the TOOLS > AGENT section; This screen is used to Maintain agents and field officials. Fields NR – Unique code for this agent NAAM – Agent name CEL/EMAIL – Contact details ACTIVE – Activate on system Right-Click the grid Show Customers – Show all customers linked to an agent and move customers between agents. Export All Items to FXG – Export all agents to an external file. This file is compressed en encrypted with your company name and web password. Import All Items from FXG – Import agents from an external file. This file is compressed en encrypted with your company name and web password. Existing agents is overwritten from the external file. THE SYSTEM USE THE NR AND NAME COMBINED TO DEFINE AN AGENT, NEVER RE-USE A NR ONCE IT IS DELETED. E.g. NR=1 NAME=WIHAN WILL BE USED AS “1 WIHAN”. IF YOU WOULD CHANGE NR 1 TO PIET, THE AGENT “2 PIET” WILL BE A DIFFERENT AGENT

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